Términos del servicio

Effective Date: May 19, 2026

1. General Information

Elixir 11:11 LLC (“Elixir 11:11,” “we,” “our,” or “us”) sells fragrance oils, body sprays, shimmer Productos, and related beauty Productos inspired by designer-style scents.

By using our website or purchasing our Productos, you confirm that:
• You are at least 18 years old or have permission from a parent or legal guardian.
• You agree to comply with all applicable laws and regulations.
• You will not use our Productos or website for unlawful purposes.

We reserve the right to refuse service to anyone at any time for any reason.

2. Producto Disclaimer

All fragrances sold by Elixir 11:11 are original interpretations and inspired impressions of popular fragrances.

We are not affiliated with, endorsed by, or associated with any designer brands or manufacturers. All trademarks, brand names, and copyrights remain the property of their respective owners and are used strictly for comparison and reference purposes only.

3. Producto Use & Allergy Disclaimer

Our Productos are for external use only.

By purchasing from Elixir 11:11, you acknowledge and agree that:
• Individual skin reactions may vary.
• Clientes are responsible for reviewing ingredients and testing Productos before full use.
• Elixir 11:11 is not responsible for allergic reactions, sensitivities, misuse, or improper storage of Productos.

We recommend performing a patch test before applying any fragrance or body Producto directly to the skin.

4. Pricing & Availability

All prices are listed in U.S. Dollars (USD).

We reserve the right to:
• Change prices without prior notice
• Modify or discontinue Productos at any time
• Limit quantities purchased per Cliente

5. Orders & Payment

Orders are processed after payment authorization is received.

We reserve the right to:
• Cancel or refuse suspicious or fraudulent orders
• Limit or prohibit orders that appear to be placed by resellers or distributors
• Request additional verification before processing an Pedido

6. Envío Política

Processing times are generally:
• 1–2 business days for Pedido preparation
• Additional transit time depending on carrier and destination

Elixir 11:11 is not responsible for carrier delays, lost or stolen packages marked as delivered, or incorrect addresses entered by Clientes.

7. Returns, Exchanges & Refunds

Due to the nature of personal care and fragrance Productos, all sales are generally final.

However, unopened and unused Productos may qualify for:
• Store credit
• Cambio for an item of equal value

Requests must be made within 15 days of delivery or purchase and may require proof of purchase.

8. Promotional Offers

promociones, discount codes, BOGO offers, Gratis gifts, and limited-time sales:
• Cannot be combined unless explicitly stated
• Are subject to change or cancellation at any time
• May have additional conditions listed during the promotion

9. Intellectual Property

All website content, branding, logos, graphics, Producto names, images, videos, and marketing materials created by Elixir 11:11 are the property of Elixir 11:11 LLC and may not be copied, reproduced, or distributed without written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Elixir 11:11 LLC shall not be liable for indirect or consequential damages, loss of profits, Producto misuse, allergic reactions, delays caused by Envío carriers, or technical website interruptions.

Our maximum liability shall not exceed the amount paid for the Producto purchased.

11. Privacidad

Cliente information submitted through our website is used solely for Pedido processing, Cliente service, and marketing communications.

We do not sell Cliente personal information to third parties.

12. Governing Law

These Términos shall be governed and interpreted under the laws of the State of Florida.

Any disputes arising from these Términos shall be handled in the appropriate courts located in Florida.

13. Changes to Términos

We reserve the right to update or modify these Términos at any time without prior notice.

Continued use of our website or services after changes are posted constitutes acceptance of the revised Términos.

14. Contacto Information

Elixir 11:11 LLC
Orlando, Florida, USA
Email: custumerservice@elixir11eleven.com